Formats for investor’s complaints data to be disclosed monthly by IAs on their website/mobile application:

Data for the month ending June 2024

Sr. NoReceived fromPending at the end of last monthReceivedResolved
*
Total Pending
#
Pending complaint s >
3months
Average Resolution time^ (in days)
1Directly from Investors000000
2SEBI (SCORES)000000
3Other Sources (if any)000000
Grand Total000000

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

MonthCarried forward from previous monthReceivedResolved*Pending#
April, 20210000
May, 20210000
June, 20210000
July, 20210000
August, 20210000
September, 20210000
October, 20210000
November, 20210000
December, 20210000
January, 20220000
February, 20220000
March, 20220000
April, 20220000
May, 20220000
June, 20220000
July, 20220000
August, 20220000
September, 20220000
October, 20220000
November, 20220000
December, 20220000
January, 20230000
February, 20230000
April, 20230000
May, 20230000
June, 20230000
July, 20230000
August, 20230000
September, 20230000
October, 20230000
November, 20230000
December, 20230000
January, 20240000
February, 20240000
March, 20240000
April, 20240000

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SNYearCarried forward from previous yearReceivedResolved*Pending#
12018-190000
22019-200000
32020-210000
42021-220000
52022-230000
62023-240000
Grand Total0000

*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.

“Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :

Sr. No.Financial YearCompliance Audit StatusRemarks, If any
1FY 2020 – 21Conducted
2FY 2021 – 22Conducted
2FY 2022 – 23Conducted
3FY 2023 – 24Not ConductedIn Process